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  • Atlantic Records's picture
    (3 years 11 months ago)

    In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

    ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

    Thanks!
    TreySongz.com Webcrew

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    Feedback And Suggestions
Atlantic Records's picture
on May 25, 2010 - 12:04pm
Forum category: 

In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

Thanks!
TreySongz.com Webcrew

Princess Mishie's picture

I think that the Trey Songz Angels should have there own merchandise, I have seen a lot of FAKE angels when I was at the CD signing and I was putting them on blast. There should be a distinction between us , because Unlike them we are Different. we are the True Angels.

tricey012's picture

I just wanted to know when will I receive a response from someone(Audiolife, topsping, etc.) about my Premium package that I ordered on September 8th. I feel like they keep giving me the run around about whats really going on...all i want to know it when will my order be shipped out and the expected date I should receive it own. I have been patiently waiting for 2 weeks, now im getting a little impatient. Either they let me know where my things are or I want my money back.

NATASHA BERRY's picture

HEY TREY JST WRITING U 2 TELL U I LOVE UR NEW CD IT IS HOT......

MS.HILLS's picture

Hey I feel the next single should be "unfortunate"- very versatile, feat. CB or Drake and follow up with a definite club joint is "Alone".

CalliGurl15's picture

I am absolutly in love with Trey Songz.....I want a t-shirt and tickets to his next concert......lemme kno somethin pweease. thanks!

Raminta's picture

Why people who live outside of US (for example those who live in UK like me) cant become a member of TREY'S ANGELS ?

Trey's Angels Team's picture

@TREY'S LOVER : Please send an e-mail with your order information to webstore@atlanticrecords.com and they will let you know when your items will arrive.

Trey's Angels Team's picture

@CELLE-CELL: Thanks! Can you please e-mail your question to treysangels@treysongz.com?

TreysAngel_4Lyfe's picture

I jus wanna kno how long will it be till i get my Treysangel shirt and dogg tagg....

CELLE-CELL's picture

Just wanted to say thnks to trey's angel team for fixing the deletion problem.You guys are on it:) also wanted to know as an angel will dog tags be sold separately?

Trey's Angels Team's picture

@TOT- Please contact webstore@atlanticrecords.com in reference to your Pre-Order issue.

jade mullin's picture

Trey Come Back To Philly ! Come To Our B.E.T Awards In Dec @ The Freedom Thearter XoXoXoXoXoXoXoXo

TOT's picture

Why did we pre-order CD's and still are waiting a week after the release date without a CD? This is crazy!! I am very disappointed. I will never Pre-Order again! There were plenty in every store that I visited throughout last week.

Raminta's picture

When is TREY coming to London ?

Shirlanna Little's picture

To Tremaine and Staff:

I believe you all are doing an amazing job with everything from sales to concerts to meet and greets. I am a student and not too much into the flashy things, but The fact that you all have a positive image and you keep God first means the world to me. Just wanted to offer encouragement and tell you to keep pushing. Praying for you and wish you the best. If you are ever in the Oklahoma area, I got you covered...=) Love you and God Bless!

-Shirlanna Little

Rachel Rae's picture

Hello, I was wanting to see Trey come to Baton Rouge, LA. I see his schedule does not show that yet could you please make that a location in the near future. I love the release of Passion, Pain & Pleasure which was on my birthday.

Thanks,

Rachel Rae Stewart

Trey's Angels Team's picture

@angielyn- Please contact webstore@atlanticrecords.com for assistance.

Johanna'LovesTrey's picture

Trey , Please Follow Meh At Bearybear013

Please , IT WOULD MEAN EVERYTHING IN THE WORLD TO MEH !

angielyn's picture

I ordered a shirt on September 6, 2010 and it was suppose to be shipped to me on September 13, 2010, I didn't get a tracking number, and I have tried contacting Audiolife and topspinmedia.com and both have send me messages saying they have revived my message, but have never answered me back. I either want my shirt, or my money back. Thanks.

Trey's Angels Team's picture

Hi everyone,

The photo deletion issue is now fixed. You can delete your photo by clicking on your photo thumbnail. You will see the "delete" button under "Photos By You". Let us know if you have any questions.

Thanks

asiaxlust's picture

im from jersey but live real close to philly i was wondering could he come back to philly after that insident that happened yesterday in center city with him sigining cds.things went wrong we didnt get to see this man that we waited for the polices were very rude and everything. i think that tha situation should be handled different next time. and wondering can you mention him being apart of the powerhouse tour even though he was just here back in august.thank you.
asia

MrsInimitable's picture

I need to know how this works. I pre-ordered PPP and i just received my CD and my PPP T-shirt but i didnt receive my Angels T or my dogtags. WHATS GOING ON PLEASE HELP!!!!!!!!

CharBaby's picture

ARE YALL GONNA ATLEAST SET UP A PRIVATE MEET & GREET/CD SIGNING FOR US PHILLY ANGELS THAT WON THE CONTEST BUT DIDNT GET TO SEE HIM?!?!?

Trey's Angels Team's picture

We're fixing the photo deletion issue. We will let you guys know when it's corrected.

MrsInimitable's picture

@Diva365 im sorry you had to wait so long for your CD. I waited along time too. Mine just came in the mail yesterday. What i did was bought one from the store and now this one that just came i have for an archive. I will keep in it plastic and everything. Besides, the album at Target comes with a DVD and 21 bonus songs. I would have ended up buying 2 CD's anyway.
Fellow Angels you may want to look into buying the DVD/CD Combo at Target as well.

Bonitalayd's picture

I'm very disappointed on what occur yesterday at the FYE in philly. I was in the inside and they didnt tell us anything about what was going on. I did get to see the u stream video this morning and i saw how trey was going hard for his fan. As management you guys could have done a better job as far as getting him in. Trey songz is on top right now and the young generation is a huge part of his fan base as well. I knew it was going to get crazy but not that crazy. I drove an hr and 20 mins to come see him. I was on the line for hrs with his other fans. The crazy thing they told us he wasnt coming in for safety reason at 6:45 p.m. the suggestion of leaving your booklet behind didnt make things better. His fans were their to support and get the personal face to face connection and the police took that away from us. Next time yall call the major or whoever and have them control the area outside or block it off. I hope they dont shutdown my hometown New york ! Still love you trey

ros's picture

NICE PHOTO OF THE WEEK

ros's picture

WAS THINKING ABOUT TAKING THE TRIP TO DALLAS TO SEE TREY AND USHER WITH THE TICKETS BEING 145 OR SOMETHING LIKE THAT(IF I DRIVE I CAN GET THERE IN 2 HRS FRM SHREVEPORT), BUT AFTER READING SOME OF THE FEED BACK IM HAVIN SECOND THOUGHTS.LOGGED ON LAST NIGHT(SEPT.20) AND HE WAS SUPPOSE TO BE LIVE AND I WAS NOT AWARE OF THAT AT ALL.I JUST SO HAPPEN TO LOGGED IN. I AM A FACE BOOK FRIEND BUT NOT TWITTER. REALLY THINKING ABOUT DELETING IT ALL.......TREY DNT DISAPPOINT UR FANS BABY CUZ WITOUT THEM U WOULDNT BE THE TREY SONGZ U ARE TODAY.AND AS FAR AS ME DELETING EVERYTHING ABOUT TREY SONGZ..1 MONKEY DNT STOP THE SHOW BUT IF UR FANS KEEP BEING DISAPPOINTED AND NOT SATISFIED THEN WHAT.....IKR. KEEP IT REAL TREY DNT FAKE OUT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jaya keys's picture

whats better about treys angels=)

CELLE-CELL's picture

Thnks trey's angel team for getting back to me I'm o.k. wit my membership access. Like lala702 I cant edit my profile n can't delete my pics please reply.

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