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  • Atlantic Records's picture
    (3 years 10 months ago)

    In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

    ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

    Thanks!
    TreySongz.com Webcrew

    2349
    Feedback And Suggestions
Atlantic Records's picture
on May 25, 2010 - 12:04pm
Forum category: 

In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

Thanks!
TreySongz.com Webcrew

Web Crew's picture

@Plumplips77078: We tested treysongz.com in multiple browsers and it's working just fine for us. Can you clear your browser cache and refresh the page?

@Tomiko: Great to hear, thanks!

tomiko's picture

In response to the webcrew,, thank you.. since changing my password, things are fine. Thanks again

plumplips77078's picture

hello i don't know whats going on but when i go to click on something on the web site its not letting me see what i want to see anything, no videos or nothing, but if i go on another werbsite its fine can someone help me plz!!!!!!!

Lawhornsymone's picture

Love the updates to the site! Hoping for another property of Songz Hoodie, or hoodie of some type in the store. I also think a pajama set would be nice, like a flannel one,pants & t-shirt set. Also, we would really like some new, official Trey's Angels merchandise. If we could get the Angel shirt with a red, purple and blue angel logo on it, like the pink one, that would be nice. Also, can you guys make it so that we can view the videos on Trey's official YouTube page on mobile devices. The videos would get a lot more views if we could watch via our phones because most people don't use YouTube from their computer as much as they do their phones/iPods. Also, have you guys heard of spins.fm? It's a site that let's you request artists/songs on nearly every US radio station very easily, Trey would need to create a profile there though,but it's totally worth it, helps getting in a lot of requests much easier on us fans. Oh, Trey's YouTube profile page needs updating too, it's still talking about Ready being in stores & do you know if there's a reason why only some of Trey's tweets come to our phones? A lot of us subscribed to receive his tweets to our mobile devices, but majority of the tweets never get to our phones :/ ok, that's all I can think of at the moment, thanks for your time

Web Crew's picture

Tomiko, Sewi, Mscandi - Thank you for the feedback about the site and store! We will pass along to our teams.

sewi's picture

LOVE the new site, its really great. I would just like to suggest that Trey Songz should have a concert in Nigeria for all his fans over there, eg:ME!! If he decides to come, i suggest he should also visit COOL FM & BEAT 99.9 FM. PLEASE, PLEASE!!! If you need any help and more information, i would love to be of great help. Please follow me on twitter @sewi14. Thanks.

BizLaRocK170's picture

Thanks 4 inform m3 of change to your new website I do appreciate that 4 real
K33P up th3 great work Trey u got it PoPPin and I like your styles of singing
Real Talk!!!BaBI G.!!!B3 3asy!!!oN3

tomiko's picture

Hi Angels.. I just wanted to know if or when will Treys Angels have a "Plus Size" line for your "Slightly larger" angels. Some of the items are really cute, but are for smaller angels & I would have to have something made in that style if i wanted. So, if u don't mind, think of us larger angels who Love to rep being a Treys Angel!! Thanks for your time! :0

aaliyaza desiree's picture

I just began a trey's angel last week, Even though I have been a fan of his when he first came out. I seen trey perform three times and enjoy seeing him perform..I appreciate his music cause when he sing..I hear way he says and take it in as if he is talking to me. A lot of things he says is heart felt and I can groove to it. I would like for him to do another concert..now that i am a trey's Angels..I will get to enjoy all of his things and his events..

MsCandi's picture

We would like to see more NEW items in the store soon!!! Has Trey released the date when Chapter V will be out?

plumplips77078's picture

HELLO I JUST WANT LET YOU GUYS KNOW THAT I AGREE WITH PRETTYTALLANGEL 100%, I AM A HOUSTON ANGEL MYSELF AND I WOULD LIKE TO SEE HIM IN CONCERT IN HOUSTON, TX

aaliyaza desiree's picture

I enjoyed the Anticipation tour..I really enjoyed the concert..that was my third time seeing him and seeing him perform.I really do appreciate his music and love the things he talk about in his music..It almost like I can relate to some of the things he says in his music.I just became a Trey's Angel.. And now that I am a treys angel I get to be more intoned with what he has coming up and starting.I am very interested in seeing him again when he has another concert.

PrettyTallAngel's picture

I WOULD REALLY FIND IT GREAT IF TREY WOULD COME TO HOUSTON ! HE HASNT BEEN HERE SINCE 2010 FOR THE OMG TOUR AND THERE ARE TREYS ANGELS HERE THAT ALL LOVE HIM DEARLY ! ESPECIALLY ME , I HAVE A GENUINE LOVE FOR TREMAINE , THOUGH I HAVE NEVER MET HIM AND HE HAS NEVER MET ME . HE TALKS TO ME THROUGH SONGS AND LOOKS AT ME THOUGH VIDEOS AND USTREAMS ! i am appreciative that i got a chance to talk to him on saynow once ! BUT I LOVE TREY AND I WOULD LIKE FOR HIM TO PLEASE COME TO HOUSTON ! I LOVE THE WEBSITE , I LOVE THE FEATURES AND I LOVE BEING HIS HOUSTON ANGEL

Ashely Williams's picture

HI TREY SONGZ IM ASHELY I JUS WANT TO KNW WEN R U HAVIN A CONCERT BECAUSE I JUS WANT TP HURRY UP N GET MY TICKETS SO I CAN BE FRONT ROW SEEIN U PLZ REPLY CUZ I REALLY WANT TO C U

tastyeyecandy23's picture

STILL STANDING STRONG Enhancement Program fro children teens and adults

hi im a treys angel and i interested in starting a program for our troubled youth and teens dealing with addictions that will be just a way of showing them that we care about we are willing to listen u hear almost everyday in the new about sucicide rape bullying depression low self esteem, etc so why not come up with a program that can be started in our communities that can help prevent all the volience being done to out youth teens and even adults for that matter so i wanna know what yall think about this idea and give me your honest feedback. do u think trey will go for this well we shall find out.

Web Crew's picture

@Tonya626, Trevia, & Tomiko, We left comments on your wall a few days ago. Please let us know if you're still experiencing issues or have questions.

For all fan club inquiries, please e-mail The Angels team at memberships@treysangels.com.

Sade Young's picture

We as Treys Angels sign up to have exclusive access to Angel Merchandice, but if any fan can go out and purchace Treys Angel merchandise (cheaper than what we pay online) and called themselves Angels, how exclusive are we? I dont mind Trey making his money honey but I think as real Trey's Angels we deserve a little more now that this line is hitting stores... S.N. i did realize that the logo is diffrent, i would like more items with our logo on them online, i dnt mind paying for it either, i just want to continue to feel specail. dont yall think we deserve it...

cracklinking's picture

Web Crew.
I have a request for one of your treys angles whose birthday is coming up and I would like to discuss this option with someone. This idea could become a merchandise item and income generator for the future website and Trey’s Angles’ merchandise. I would like to discuss with someone please give m e a call to discuss the particulars of the idea 713-298-3216. RT

tomiko's picture

Hi, Angels.. I'm having a problem log-in into the web site. Whenever I log on to view anything "angel" related (like comments, etc) it brings me back to the membership page, and I renewed my membership around Dec or Jan. My e-mail is "t67vaughn@yahoo.com.thanks.

MsNeversonSongz ❀◕‿◕❀'s picture

What i would love to see is when trey gonna be on tour give us head up first to get tha tickets before its released to the public so we angels can get good seats because i would love to be front row but by tha time i get to buy my ticket i can't afford it thats would be appreciative and when u become a member of trey angels tha paper tha we got signed by trey it could have done better its looks cheap not being rude but i would love if we could get like a official letter from trey expressing his love for us and then sign it tha would have been so much better and next thing like i think tha meet and greets tickets should be on discount for angels we go so hard for trey and we give back that would mean soo much to either way im just saying but im loyal to trey from day one and imma be loyal until tha day i die

toniayati22's picture

Hi my name is Ashley I have been inquiring for months about adding more apparel to the Angels line in which I've done my research and see that it has been trademarked. I am one the Angels who have been working on a project for the line and would like to know before I spend any more money and time into this should I stop because I'm not sure if I would ne sued I'm not trying to make my own profit without bringing it before the company anyway. I just would like to be apart of the design team to help create more for the Angels and bring it to a larger audience. I have done my marketing research business proposal. Right now I need to know if this would be a waste of my time and money. So if you would please direct me to the right person on this it would be greatly appreciated. Thanks

Trevia's picture

I'm not able to log-in to the Trey's Angels page but I renewed my membership back in September.

CELLE-CELL's picture

I truly appreciate that the m&g are a bit more private without the other folks there to meet him looking on at you taking your pic wit him.It should be each person private time with him I appreciate that process is getting better thank you treys team.

Tonya626's picture

I HAD A QUESTION ABOUT VIP MEET AND GREET TICKETS; CAN THE TICKETS BE SOLD SEPARTELY INSTEAD OF IN PAIRS? I WOULD LOVE TO MEET TREY IN PERSON BUT CAN'T AFFORD TWO TICKETS FOR JUST ME! MY CONTACT INFO: TONYA626AVON1@YAHOO.COM.

plumplips77078's picture

HELLO MY NAME IS LEANN SIMON AND I AM THE BIGGEST FAN OF TREY SONGZ AND I WANT TO KNOW WHEN IS TREY SONGZ GOING TO PUT OUT A CONCERT DVD. I MEAN I KNOW I WOULD GIVE MY LAST TO HAVE A DVD LIKE THAT, HELL I WOULD PROBABLY BUY A COUPLE OF COPIES JUST IN CASE ONE BREAKS OR STOLEN OR JUST IF ONE GETS BAD FROM ME PLAYING IT TOO MUCH, LOL. BUT ON THE REAL THAT COULD BE SOME REALLY BIG MONEY. BUT ME AND OTHERS AS FANS WE WANT A PIECE OF HIM TO GO TO BED AT NIGHT TO HEAR HIS VOICE, WE WANT HIM TO BE THE LAST PERSON ON OUR MINDS WHEN WE GO TO SLEEP AT NIGHT. WE WANT TO HEAR OUR FAVORITE SONG BEFORE WE LAY DOWN. WE WANT TO FEEL AS IF HE IS TALKING TO US INDIVIDUALLY, LIKE ITS NO ONE ELSE IN THE ROOM JUST HIM AND THAT FAN. THIS COULD BE A DVD FOR THE FANS THAT DON'T HAVE THE MUCH TO COME SEE HIM OR HAVE PROBLEMS TO WERE THAT FAN CAN'T COME SEE HIM LIKE THEY HOPED FOR . IF YOU COULD GRANT THIS WISH FOR ME IT WOULD MEAN THE WORLD TO ME AND IF YOU CAN'T I'M JUST GLAD SOMEONE LIKE YOU GUYS GAVE ME A CHANCE TO EXPRESS MY FEELINGS BECAUSE WE AS FANS DON'T WANT THAT DVD, WE NEED IT, WHY? BECAUSE WE ARE ADDICTED TO TREY. PLZ REPLY TO THIS I WILL BE WAITING, I KNOW THAT THIS COULD BE A BIG THING, AND SOMETHING WE ALL COULD BENIFEIT FROM. GOD BLESS, HAVE A GREAT DAY AND THANKS FOR YOUR TIME. YOU CAN CONTACT ME AT shorty_2270301@yahoo.com

Web Crew's picture

Hi Sade Young,

We apologize for this issue! With all merchandise inquiries, it is best to contact the webstore directly. Along with a description of your issue, please include the name and email you used to place the order and an invoice number if you received one.
Check the FAQs page to see if your question has already been answered: http://support.topspinmedia.com/home. Contact the store directly by filling out this form: http://app.topspin.net/account/help_public.

Hope this helps!

Thanks,
TreySongz.com WebCrew

Wende Ferari's picture

I also would like to know if we can chat with Trey?

Wende Ferari's picture

I'm from France and i would like to know when Trey will come in Paris to do a tour ?

Sade Young's picture

i brought a shirt that came looking like crap i sent it back certified and it was received on the 21st i hve yet to get a refund i suggest u wrk with another company. Also i would love to have a replica of the angel wing chain Trey is always rocking that would b hot..

Neshia-15's picture

I would like to know when Trey Songz is coming to my town, which is Columbus GA. We never get anyone to come here. They always go to Atlanta. Rest a sure if he comes to Columbus I will be standing in front of the stage.

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