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  • Atlantic Records's picture
    (3 years 10 months ago)

    In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

    ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

    Thanks!
    TreySongz.com Webcrew

    2349
    Feedback And Suggestions
Atlantic Records's picture
on May 25, 2010 - 12:04pm
Forum category: 

In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

Thanks!
TreySongz.com Webcrew

miacherice's picture

Seeing as how Trey loves to add his spin to others songs I want to know how I can get him to do a cover of Just lay by ray ray? I think He would kill it, even though its already a good song but, I LOVES ME SOME TREY mamamiazumba on facebook and twitter

nelder28's picture

Will Trey be visiting North Carolina anytime soon? I'm stationed at Ft. Bragg and it isn't so easy for me to travel to see Trey at times...I would love to meet him!!!

LW14's picture

Oh and u need to cater to ALL of treys fans, which arent just females. He has a huge male fan base. So maybe a vip membership for the guys, somethin like 'Treys Homies' or whatever. So we can get some guy clothing etc aswell. That would be cool!

LW14's picture

It says the winner for the New Zealand Google hangout with Trey will be posted on the site on the 21st (i dont know if thats NZs time or USA time). Im still waiting on who won cause im hoping its me! :) you need a male to win this time, its always girls! Haha

Lady Friend's picture

Love the changes to the website. It's a winner!

Essence711's picture

I thought that Trey was going to be in New York today (8/20/12) and tomorrow (8/21/12), but I haven't seen any word on a location. Also, is worldstarhiphop.com still going to show the "Hail Mary" video?

lmvance19@yahoo.com's picture

I realize that Trey's in-store appearances and CD signings are very popular. I think a set number of Angels should always be given the first opportunity to meet him before the event starts or is open to the general public. Or it would be nice for some Angels to skip the line. I think that is only fair since they are VIP members. And what a long lasting memory it would be for the Angels. Thanks for your consideration.

princesspink's picture

I've been a trey angel for awhile now and I notice I hear more about trey and his upcoming events on the radio then thru email or on his website I feel if ur a member you should be notified when Trey will be in you city for album signing, talk show etc

JNez's picture

Trey needs more male fans to post in this forum. I understand the ladies love him and all but dude also makes tracks for the fellas. Are there any in-store signings in NYC for Chapter V release week?

LW14's picture

I gotchu brah! #yuuup!

Sarahb92's picture

I noticed that Trey will be visiting Norfolk, Va for his album signing but it is a military event only. No offense to people in the military, but what about the fans who are not a part of the military? I think it is a very wonderful event for Trey to put on, but I'm also very sad I wont be able to attend!!!!

Pretty_lady18's picture

First off I love and support trey.. I plan on being a treys angles but my question what is it that they do? Also I was wondering if I'll be able to know the tour dates for trey so I'll be able to see him in or near the Boston area. Thank you guys hopefully you answer my questions you can email me them at dalisa.ruffin@gmail.com I love trey and I hope one day I'll be able to meet him

exoticmami's picture

I also forgot to mention this would be the first time getting to get his autograph in person (I also attended a concert in 2010 but didn't get to meet him)

exoticmami's picture

I was wondering if I did a pre-order for one of the collector's packs and is interested in going to one of the in store CD signings, is there a way we will be able to "skip the line?" Thanks!

CELLE-CELL's picture

Good morning web crew! thank you so much for updating my change & also for the info

Sheree_Renee's picture

I have contacted everyone but Trey about my order issue. I placed an order for the Chapter V bundle 2 days ago and I never received any type of confirmation. The amount for the bundle was debited from my account but when I go back to login into the store it states there is no record of my email address. Im not getting any answers and of course theres no one to call. Can someone please help me locate my order?

Lawhornsymone's picture

Did you send an email directly to the TreySongz Store? If you go to store.treysongz.com, scroll to the bottom, under customer care, click "contact us" and tell them what happened. If you didn't get a confirmation page it means your order didn't go through. The same thing happened to me. You can try emptying your cookies and trying to make your purchase again or using paypal to pay.

ArdentAngel's picture

How do you find out your Amgle nick name ? Been a angle 4 a year & still don't know it

tomiko's picture

Hi Angels.. just wanted to say that, I haven't been on the site for a minute, but I LOVE the changes on here.. please keep up the good work! Much love & Respect to u! :0

Web Crew's picture

Hey Celle-Cell,

We just updated your Twitter name for you in your profile, thanks for letting us know about the change! If you want to change any profile information going forward, just hover over your username for the user menu to appear and then click 'Edit Profile.'

Hope this helps!

CELLE-CELL's picture

TreySongz.com Web Crew I would like my twitter info to be updated Name change from @RammeBaby To Its_likecandie thanks very much!

CELLE-CELL's picture

Good morning web crew! I changed my twitter name from @RammeBaby to @Its_likecandie who do I inform of the change? I would apppreciate the updated change Thank You!

Web Crew's picture

Hey Ariel,

Awesome to see you're interested in attending that event - best of luck in the radio contest! Please email memberships@treysangels.com with your suggestion for Trey's Angels.

Thanks!
TreySongz.com Web Crew
 

Ariel @COOGIdown's picture

Hi! So, Kube 93 in Seattle is hosting this event that Atlantic Records is behind. It is a Trey Songz Chapter V soundcheck party. The only way to gain access is by winning tix by being a lucky caller. My question is.... because it is linked to Atlantic, can Trey's Angels put on a contest for Angels to gain access to that special party in Seattle? Please email me at atorgrims@gmail.com

shanell franklin's picture

I can't wait for Trey to come back to Baltimore either he haven't been here in about 2 years and Im a very supported Angel and i know he's a very busy person but i believe the Trey's Angel team need to do more us

roCkstxr_Brionna's picture

Hi my name is Brionna Bracey. I really support Trey Songz , But i dont dont have the money to buy the things that are on here But if i could i would to support Trey Songz and The Trey's Angels. I really want to know when Trey Songz will be coming to Baltimore, MD because I would really love to meet with him like a Meet And Greet so i can really tel Tremaine how i feel about him and his music. It's always been my dream to meet Tremaine Neversin, It will be an honor to really meet him. When he came to Baltimore, MD I couldn't afford it but now I would really love to meet him in person one day. And I hope he sees this or some one close to him would tell him about this.

Sincerely, Brionna Bracey
Thank You!

Web Crew's picture

Hi Tanesha,

Very sorry to hear about your experience with Audiolife. Unfortunately, we do not handle customer service for orders placed on that platform so it would be best to continue communications with them regarding that order. We very much appreciate your letting us know about that, though, and are more than happy to assist you with any questions you have regarding Trey's current store @ http://store.treysongz.com/. Check out http://store.treysongz.com/help and/or email store@treysongz.com for anything not covered there.

Thanks so much for being a fan!!

@Numba1Hon Hmm, it's possible you may need to upgrade or edit your browser settings. If that doesn't work, please send an email to issue@treysongz.com describing the issue. If at all possible, please copy and paste the error or include a screenshot as that will help us troubleshoot.

@Treyed Up Thanks for stopping by! You should definitely check out the updated http://store.treysongz.com/ if you're interested in new merch :)


-- TreySongz.com WebCrew

GhislainShirambere's picture

mmmmmodujeyh

Tanesha PLUMPS's picture

My comment is that i would like to order trey's new cd when it is released and more merchandise. but im too scared to do that since the PPP Bundle i ordered since 2010, i have not received as yet and i still cant get a refund. I have been speaking to audiolife support about this issue since 2010. Even this morning i emailed them as to why i have not gotten a refund as yet even though they claim the deposit was made back to my card i placed the order with. My bank has no record of it. So i am not persuaded as you see that is preventing me from ordering stuff from an artist i love very much and introducing my friends to his website. Do you not ship out of the U.S? Still cant tell you why i never received my package. Anyone wanna help me with my predicament?
Order # was 5132553 made september 11,2010.

Numba1Hon's picture

Hi Webcrew. When I am in Internet Explorer (whether in the compatibility view or not) the LINKS (Home, News, Videos, Photos, etc.) at the top of the page do not work whether I am logged in or not. There is also that yellow triangle in the bottom left corner stating Error on page. This points to SSL security certificate errors. In order to navigate, I have to use the links at the bottom of the page. When I go to the Community page, I get a popup right above the top links that says Explorer is preventing this website from displaying content with security certificate errors. Sometimes photos are blocked.

I don’t have these problems with Explorer when I visit the STORE though. Are you guys fixing these problems also?

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