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  • Atlantic Records's picture
    (3 years 11 months ago)

    In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

    ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

    Thanks!
    TreySongz.com Webcrew

    2349
    Feedback And Suggestions
Atlantic Records's picture
on May 25, 2010 - 12:04pm
Forum category: 

In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

Thanks!
TreySongz.com Webcrew

Llalababes's picture

Hey,, I'm Lala. I just recently became a new angel and I received my packaged not too long ago.I must say I'm very happy. Now I haven't been on da site in while. I was wondering how I go bout fixin my profile and puttin a pic.Or to c any of treys pics I'm just can't figure it out. Lol. And something I get cut off from da site. Is it bcus I go on it on my iPod?

queentalibah2008's picture

Hello Lala yesit probably is I don't go on from my ipod bcuz it takes to long but if you go on the computer just click on edit profile and upload photo but you have to have photos on the device that you are on ipod same thing but better to go on computer.....You can also look at pics of Trey by clicking on photos

Web Crew's picture

Congrats on being an Official Trey's Angel, Lala! To change you're profile picture, visit your edit account page. You can get there by hovering over your username over at the top of the sidebar -->

For pictures of Trey, visit the offical photo gallery: www.treysongz.com/photo. On your edit profile page, you can also add info and some fun facts that will display on your profile page so that Angels can get to know you better! What issues are you seeing, exactly? Knowing will help us test and figure out what's up.

Thanks!
--TreySongz.com WebCrew

Essence711's picture

Hi. I haven't been on the site in a while and I'm noticing a lot of changes which are great, but... I can't see my comments or anyone else's comments on my page because everything is in black. Is there a way that this can be fixed?

Web Crew's picture

Hey Essence,

As an Angel, the comment text on your profile should be white against a dark gray background to fit the Trey's Angels theme. If you're still seeing everything display as black, though, can you please let us know which system/browser you use to view the site? That way we can have our team look into the issue and help resolve it.

Thanks and welcome back!! :)
TreySongz.com WebCrew

leo123's picture

i agree i just became a member of treysongz.com

beckie atkinson's picture

Hi, me and brother really want to see trey, when is he coming to the UK and what arenas is he playing at? Thanks :)

reanie0781's picture

Who do I talk to, to find out where my angel membership package will be delivered? It has been quite some time. Thank you

Web Crew's picture

Hey Reanie,

Please reach out to memberships@treysangels.com for a status on your welcome package. Include your name, email and order number if possible.

Thanks,
TreySongz.com WebCrew

reanie0781's picture

Thank you.

ayoo_dreaa's picture

<3 <3 <3 <3 <3

ashleymcneal2012's picture

THERE SHOULD B CONTEST I THINK AT THE TOUR FOR SPECIAL GIRL OR GIRL(S) TO BE TAKEN ON STAGE!!!

reanie0781's picture

I agree... that would be AWESOME!!!!

AriesChild's picture

I may be the only one who's going to ask this lol, but can you set up an RSS feed for the site?

pozzy2's picture

If there was a way that people overseas could get the Trey songz Books signed that they ordered. would be amazing. As I can't really go to a concert in the USA and try and meet him as I live in AUS!

glamgirla's picture

exactly what I was thinking...it would be amazing to have a signed copy :)

TMonie20's picture

IT so would be great if with some of the merchandise you sell as a bundle you also sell separate from them not just the CD but t-shirts and necklaces too. If we could chat, talk n see Tremaine online.

sgreen's picture

Yes, we need to be able to chat with Trey, it is definitely a great benefit to being one of his Angels.

hally's picture

Heyy...I'm only 14 years old..so i can't sign up to become an angel because i don't got a credit card..!! Plus I live all the way in Trinidad...so I'm not sure how I'm going to get to Atlanta and actually see Trey perform..!! So I am asking kindly that Mr.Trey Songz finds a way to come to Trinidad some day to have a concert! That would be the best thing that could happen to me, and alot of people here in my country!! All i could say is that Trey is indeed talented no doubt!! I am always proud to be one of his fans!!...Keep shining Trey ...ily!! <3

Angie_25's picture

Me too. I missed a recent concert because of a technical difficulty. So, updating the site would be nice too.

~Keeping it a 00. <3 <3 <3

sgreen's picture

It would be nice if his Angels could talk to him via this site or some other site just for us.

Angie_25's picture

Niiice. That'd be awesome. Also......ummm.....I forgot what I was going to say. But I'm sure whatever it was, it was poignant. LOL

Brownmarkita23's picture

Hello Angel's i'm very disappointed in my membership because i have yet to receive my welcome page and its been two weeks!! I'm very upset can someone help me PLEASE!!!!!!

AriesChild's picture

If I'm not mistaken I think it will take any where from 4 to 6 weeks to get your welcome packet. Most people usually get it within 4 weeks. If it doesn't come by the 6 week mark I would definitely write customer service. But you still have a little time left :)

TMonie20's picture

Where do u live? Because i know its been a little over a week n i haven't gotten my CHAPTER V package yet? but i know its prolly because of Hurrance Isaac.!!

AriesChild's picture

Some of the Chapter V pre-orders don't ship until the 11th of September. It said it in the fine print when you ordered. But depending on which one you ordered, the ship date got pushed back by a week or so due to production problems. They sent out an email about it not that long ago.

Mrscdubb's picture

When will trey have another concert in Atlanta

channnnb YUUUP's picture

I am a very disappointed Angel...I went to a cd signing on Friday August 24th in waldorf, md. I have got to say the experience was terrible this was the first cd signing where I left unhappy. There was a cut line and there was a treys angels line and then everybody else. The cops on duty didn't know what was going on so they starting taking people in from both sides when it was really supposed to be from the cut line. Alot of people were disappointed including me. I been a trey fan since 05 and I never been disappointed at how unorganized an event was. The chance of meeting him was cut because people didn't know what was going on they weren't communicated on how to run the event. There were alot of disappointed angels yesterday and I am one. As an angel it wasn't fair to have people who didn't win the contest get to meet him. It was unfair. When going to events that involve treys angels you should have your membership card checked because anyone can say they're an angel get by. To this day I still haven't got the chance to meet trey and I'm not upset about that I'm upset at how they treated the situation. Please find resolve to this for next time!

Sincerely an upset FAN

Chyna Doll's picture

I'm begging other Trey's Angels to vote for me! Thanks!!! Here's the link bit.ly/SemqtB

LW14's picture

I would like to see trey do a cover to luke james' i want you.

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