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  • We Want to Hear from You!
    May 25, 2010

    In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

    ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

    Thanks!
    TreySongz.com Webcrew

    902
Atlantic Records's picture
on May 25, 2010 - 12:04PM

In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

Thanks!
TreySongz.com Webcrew

Forum category: 
Brownmarkita23's picture

Hello Angel's i'm very disappointed in my membership because i have yet to receive my welcome page and its been two weeks!! I'm very upset can someone help me PLEASE!!!!!!

AriesChild's picture

If I'm not mistaken I think it will take any where from 4 to 6 weeks to get your welcome packet. Most people usually get it within 4 weeks. If it doesn't come by the 6 week mark I would definitely write customer service. But you still have a little time left :)

TMonie20's picture

Where do u live? Because i know its been a little over a week n i haven't gotten my CHAPTER V package yet? but i know its prolly because of Hurrance Isaac.!!

AriesChild's picture

Some of the Chapter V pre-orders don't ship until the 11th of September. It said it in the fine print when you ordered. But depending on which one you ordered, the ship date got pushed back by a week or so due to production problems. They sent out an email about it not that long ago.

Chyna Doll's picture

I'm begging other Trey's Angels to vote for me! Thanks!!! Here's the link bit.ly/SemqtB

nelder28's picture

Will Trey be visiting North Carolina anytime soon? I'm stationed at Ft. Bragg and it isn't so easy for me to travel to see Trey at times...I would love to meet him!!!

Lady Friend's picture

Love the changes to the website. It's a winner!

Essence711's picture

I thought that Trey was going to be in New York today (8/20/12) and tomorrow (8/21/12), but I haven't seen any word on a location. Also, is worldstarhiphop.com still going to show the "Hail Mary" video?

lmvance19@yahoo.com's picture

I realize that Trey's in-store appearances and CD signings are very popular. I think a set number of Angels should always be given the first opportunity to meet him before the event starts or is open to the general public. Or it would be nice for some Angels to skip the line. I think that is only fair since they are VIP members. And what a long lasting memory it would be for the Angels. Thanks for your consideration.

princesspink's picture

I've been a trey angel for awhile now and I notice I hear more about trey and his upcoming events on the radio then thru email or on his website I feel if ur a member you should be notified when Trey will be in you city for album signing, talk show etc

Sarahb92's picture

I noticed that Trey will be visiting Norfolk, Va for his album signing but it is a military event only. No offense to people in the military, but what about the fans who are not a part of the military? I think it is a very wonderful event for Trey to put on, but I'm also very sad I wont be able to attend!!!!

exoticmami's picture

I also forgot to mention this would be the first time getting to get his autograph in person (I also attended a concert in 2010 but didn't get to meet him)

exoticmami's picture

I was wondering if I did a pre-order for one of the collector's packs and is interested in going to one of the in store CD signings, is there a way we will be able to "skip the line?" Thanks!

CELLE-CELL's picture

Good morning web crew! thank you so much for updating my change & also for the info

Sheree_Renee's picture

I have contacted everyone but Trey about my order issue. I placed an order for the Chapter V bundle 2 days ago and I never received any type of confirmation. The amount for the bundle was debited from my account but when I go back to login into the store it states there is no record of my email address. Im not getting any answers and of course theres no one to call. Can someone please help me locate my order?

Lawhornsymone's picture

Did you send an email directly to the TreySongz Store? If you go to store.treysongz.com, scroll to the bottom, under customer care, click "contact us" and tell them what happened. If you didn't get a confirmation page it means your order didn't go through. The same thing happened to me. You can try emptying your cookies and trying to make your purchase again or using paypal to pay.

ArdentAngel's picture

How do you find out your Amgle nick name ? Been a angle 4 a year & still don't know it

tomiko's picture

Hi Angels.. just wanted to say that, I haven't been on the site for a minute, but I LOVE the changes on here.. please keep up the good work! Much love & Respect to u! :0

Web Crew's picture

Hey Celle-Cell,

We just updated your Twitter name for you in your profile, thanks for letting us know about the change! If you want to change any profile information going forward, just hover over your username for the user menu to appear and then click 'Edit Profile.'

Hope this helps!

CELLE-CELL's picture

TreySongz.com Web Crew I would like my twitter info to be updated Name change from @RammeBaby To Its_likecandie thanks very much!

CELLE-CELL's picture

Good morning web crew! I changed my twitter name from @RammeBaby to @Its_likecandie who do I inform of the change? I would apppreciate the updated change Thank You!

Web Crew's picture

Hey Ariel,

Awesome to see you're interested in attending that event - best of luck in the radio contest! Please email memberships@treysangels.com with your suggestion for Trey's Angels.

Thanks!
TreySongz.com Web Crew
 

Ariel @COOGIdown's picture

Hi! So, Kube 93 in Seattle is hosting this event that Atlantic Records is behind. It is a Trey Songz Chapter V soundcheck party. The only way to gain access is by winning tix by being a lucky caller. My question is.... because it is linked to Atlantic, can Trey's Angels put on a contest for Angels to gain access to that special party in Seattle? Please email me at atorgrims@gmail.com

shanell franklin's picture

I can't wait for Trey to come back to Baltimore either he haven't been here in about 2 years and Im a very supported Angel and i know he's a very busy person but i believe the Trey's Angel team need to do more us

Web Crew's picture

Hi Tanesha,

Very sorry to hear about your experience with Audiolife. Unfortunately, we do not handle customer service for orders placed on that platform so it would be best to continue communications with them regarding that order. We very much appreciate your letting us know about that, though, and are more than happy to assist you with any questions you have regarding Trey's current store @ http://store.treysongz.com/. Check out http://store.treysongz.com/help and/or email store@treysongz.com for anything not covered there.

Thanks so much for being a fan!!

@Numba1Hon Hmm, it's possible you may need to upgrade or edit your browser settings. If that doesn't work, please send an email to issue@treysongz.com describing the issue. If at all possible, please copy and paste the error or include a screenshot as that will help us troubleshoot.

@Treyed Up Thanks for stopping by! You should definitely check out the updated http://store.treysongz.com/ if you're interested in new merch :)


-- TreySongz.com WebCrew

Numba1Hon's picture

Hi Webcrew. When I am in Internet Explorer (whether in the compatibility view or not) the LINKS (Home, News, Videos, Photos, etc.) at the top of the page do not work whether I am logged in or not. There is also that yellow triangle in the bottom left corner stating Error on page. This points to SSL security certificate errors. In order to navigate, I have to use the links at the bottom of the page. When I go to the Community page, I get a popup right above the top links that says Explorer is preventing this website from displaying content with security certificate errors. Sometimes photos are blocked.

I don’t have these problems with Explorer when I visit the STORE though. Are you guys fixing these problems also?

TREYed UP's picture

I have nothing to complain about. Just waiting for new merchandise :)

JamRoC_4eVa's picture

CAN U GET NEW TREY STUFF IN THE STORE, I THINK I CAN SPEAK 4 ALL THE ANGELS WHEN I SAY WE HAVE EVERYTHING/ ALMOST EVERYTHING.. MAYB MORE GIRLIE STUFF.. PLEASE AND THANK U..

marsh's picture

I think all angels should be treated equally. I'm just curious to know why Trey Songz does not do CD signings, exclusive parties or even after parties in Canada as much as he does in the US. I shouldn't have to cross the border to get the same treatment as the US angels. Fair is fair. Even UK gets more love than us. We love and support him as much as they do.

Web Crew's picture

Hey Numba1Hon,

We are also working on activity feeds in profiles so that, in addition to your uploaded photos and videos, you'll be able to keep track of all your comments and discussion threads. We'll let you know when we have more information about releasing that and the profile comments.

Thanks,
TrwySongs.com Web Crew

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