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  • We Want to Hear from You!
    May 25, 2010

    In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

    ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

    Thanks!
    TreySongz.com Webcrew

    2366
Atlantic Records's picture
on May 25, 2010 - 12:04PM

In an effort to give the TreySongz.com community a single place to voice feedback, opinions, ideas, and requests on anything from site support issues to suggestions on Trey Songz merchandise and anything in between, we've created a new "Feedback and Suggestions" category. We will be checking this section regularly and look forward to hearing from you.

ATTN ANGELS: If you have questions about your Trey's Angels membership, welcome package or fan club events/ticketing you should reach out to memberships@treysangels.com. Be sure to include the name and email associated with your membership. UPDATE: Trey's Angels Fan Club is currently closed to new membership but you can still stay connected to Trey and fellow Angels by joining Trey's new social network, The Angel Network - Sign Up HERE.

Thanks!
TreySongz.com Webcrew

Forum category: 
exoticmami's picture

I was wondering if I did a pre-order for one of the collector's packs and is interested in going to one of the in store CD signings, is there a way we will be able to "skip the line?" Thanks!

CELLE-CELL's picture

Good morning web crew! thank you so much for updating my change & also for the info

Sheree_Renee's picture

I have contacted everyone but Trey about my order issue. I placed an order for the Chapter V bundle 2 days ago and I never received any type of confirmation. The amount for the bundle was debited from my account but when I go back to login into the store it states there is no record of my email address. Im not getting any answers and of course theres no one to call. Can someone please help me locate my order?

Lawhornsymone's picture

Did you send an email directly to the TreySongz Store? If you go to store.treysongz.com, scroll to the bottom, under customer care, click "contact us" and tell them what happened. If you didn't get a confirmation page it means your order didn't go through. The same thing happened to me. You can try emptying your cookies and trying to make your purchase again or using paypal to pay.

ArdentAngel's picture

How do you find out your Amgle nick name ? Been a angle 4 a year & still don't know it

tomiko's picture

Hi Angels.. just wanted to say that, I haven't been on the site for a minute, but I LOVE the changes on here.. please keep up the good work! Much love & Respect to u! :0

Web Crew's picture

Hey Celle-Cell,

We just updated your Twitter name for you in your profile, thanks for letting us know about the change! If you want to change any profile information going forward, just hover over your username for the user menu to appear and then click 'Edit Profile.'

Hope this helps!

CELLE-CELL's picture

TreySongz.com Web Crew I would like my twitter info to be updated Name change from @RammeBaby To Its_likecandie thanks very much!

CELLE-CELL's picture

Good morning web crew! I changed my twitter name from @RammeBaby to @Its_likecandie who do I inform of the change? I would apppreciate the updated change Thank You!

Web Crew's picture

Hey Ariel,

Awesome to see you're interested in attending that event - best of luck in the radio contest! Please email memberships@treysangels.com with your suggestion for Trey's Angels.

Thanks!
TreySongz.com Web Crew
 

Ariel @COOGIdown's picture

Hi! So, Kube 93 in Seattle is hosting this event that Atlantic Records is behind. It is a Trey Songz Chapter V soundcheck party. The only way to gain access is by winning tix by being a lucky caller. My question is.... because it is linked to Atlantic, can Trey's Angels put on a contest for Angels to gain access to that special party in Seattle? Please email me at atorgrims@gmail.com

shanell franklin's picture

I can't wait for Trey to come back to Baltimore either he haven't been here in about 2 years and Im a very supported Angel and i know he's a very busy person but i believe the Trey's Angel team need to do more us

roCkstxr_Brionna's picture

Hi my name is Brionna Bracey. I really support Trey Songz , But i dont dont have the money to buy the things that are on here But if i could i would to support Trey Songz and The Trey's Angels. I really want to know when Trey Songz will be coming to Baltimore, MD because I would really love to meet with him like a Meet And Greet so i can really tel Tremaine how i feel about him and his music. It's always been my dream to meet Tremaine Neversin, It will be an honor to really meet him. When he came to Baltimore, MD I couldn't afford it but now I would really love to meet him in person one day. And I hope he sees this or some one close to him would tell him about this.

Sincerely, Brionna Bracey
Thank You!

Web Crew's picture

Hi Tanesha,

Very sorry to hear about your experience with Audiolife. Unfortunately, we do not handle customer service for orders placed on that platform so it would be best to continue communications with them regarding that order. We very much appreciate your letting us know about that, though, and are more than happy to assist you with any questions you have regarding Trey's current store @ http://store.treysongz.com/. Check out http://store.treysongz.com/help and/or email store@treysongz.com for anything not covered there.

Thanks so much for being a fan!!

@Numba1Hon Hmm, it's possible you may need to upgrade or edit your browser settings. If that doesn't work, please send an email to issue@treysongz.com describing the issue. If at all possible, please copy and paste the error or include a screenshot as that will help us troubleshoot.

@Treyed Up Thanks for stopping by! You should definitely check out the updated http://store.treysongz.com/ if you're interested in new merch :)


-- TreySongz.com WebCrew

GhislainShirambere's picture

mmmmmodujeyh

Tanesha PLUMPS's picture

My comment is that i would like to order trey's new cd when it is released and more merchandise. but im too scared to do that since the PPP Bundle i ordered since 2010, i have not received as yet and i still cant get a refund. I have been speaking to audiolife support about this issue since 2010. Even this morning i emailed them as to why i have not gotten a refund as yet even though they claim the deposit was made back to my card i placed the order with. My bank has no record of it. So i am not persuaded as you see that is preventing me from ordering stuff from an artist i love very much and introducing my friends to his website. Do you not ship out of the U.S? Still cant tell you why i never received my package. Anyone wanna help me with my predicament?
Order # was 5132553 made september 11,2010.

Numba1Hon's picture

Hi Webcrew. When I am in Internet Explorer (whether in the compatibility view or not) the LINKS (Home, News, Videos, Photos, etc.) at the top of the page do not work whether I am logged in or not. There is also that yellow triangle in the bottom left corner stating Error on page. This points to SSL security certificate errors. In order to navigate, I have to use the links at the bottom of the page. When I go to the Community page, I get a popup right above the top links that says Explorer is preventing this website from displaying content with security certificate errors. Sometimes photos are blocked.

I don’t have these problems with Explorer when I visit the STORE though. Are you guys fixing these problems also?

TREYed UP's picture

I have nothing to complain about. Just waiting for new merchandise :)

JamRoC_4eVa's picture

CAN U GET NEW TREY STUFF IN THE STORE, I THINK I CAN SPEAK 4 ALL THE ANGELS WHEN I SAY WE HAVE EVERYTHING/ ALMOST EVERYTHING.. MAYB MORE GIRLIE STUFF.. PLEASE AND THANK U..

ThaináMcCurdy's picture

I loved the site, more could have more things about trey songz just talking about it, when to and comment should not have to access the account, it is annoying.

marsh's picture

I think all angels should be treated equally. I'm just curious to know why Trey Songz does not do CD signings, exclusive parties or even after parties in Canada as much as he does in the US. I shouldn't have to cross the border to get the same treatment as the US angels. Fair is fair. Even UK gets more love than us. We love and support him as much as they do.

Taty Silva's picture

Hello! just wanted to say I love the music and style of Trey Songz, is very beautiful, and this site is really cool here, the only thing that is bad is that I can not buy anything because I live in Brazil, I really liked the Die Cut Pink beautiful bracelet. A kiss from Brazil to you all, especially for the beautiful and perfect Trey Songz <3!

Web Crew's picture

Hey Numba1Hon,

We are also working on activity feeds in profiles so that, in addition to your uploaded photos and videos, you'll be able to keep track of all your comments and discussion threads. We'll let you know when we have more information about releasing that and the profile comments.

Thanks,
TrwySongs.com Web Crew

Numba1Hon's picture

Hi again Web Crew. The notice that was posted does not appear to answer the following question.
1. When the web crew is finished updating the site, will the profile pages again have links to our most recent discussion comments/topics?

plumplips77078's picture

i dont know whats going on with the trey songz's store but its not showing its pics of the items!!!!

Tu Papi's picture

gorgeous

CutiePie69's picture

i just want to say i'm a huge fan of trey songz. i would really hope that he does a show in new york this summer, hope you pass this message along to him please.

tomoyah's picture

Hi, I basically want to ensure trey's tours an events gets updated regularly. As TreysAngels ultimately we should be the first to know. The iPhone app needs to be updated efficiently because Angels all over the world use this ad a form of communication amongst other Angels.
I'm from London and if trey is assumed to be arriving here I get crazy an start looking for links for any indication but seriously that sort of information should be first visa me here especially to ensure that it is official. Well that's all for now. Big massive shout out to all Treys Angels follow me on twitter i follow back @officialmisstee Thank you Miss Tee xx

abanks's picture

Just wanted to drop in say Thx Mr. Songz for new single HeartAttack, the song really hit home with me being separated n contemplating on if im gonna follow through with a divorce. Much love n keep making good music. Btw I should b n ur next video:-)

chantipantzi's picture

I am speaking on behalf of the ladies in Jamaica and the Caribbean Islands. We would for Trey Songz to do a tour in the islands...especially in Jamaica. We've never had much young international artiste coming here to perform...so I was hoping to suggest this. IT WOULD MAKE OUR LIVES TO SEE TREY PERFORMING LIVE IN FRONT OF US.

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