sweetpeachiz

I wanted to know who do i speak with about the bad treatment my daughter received in Wisconsin. I paid alot of money for the platinum package for her 21st birthday as well as traveling from Chicago to get her their and they first did'nt want to give her the proper seats nor her meet and greet individual photo, no lithograph that were suppose to be autographed. All she got was a wristband. I am very upset because as a working mom I wanted my daughter to have the best day possible and that did not happen due to the staff at this facility. I want to know hwo do I make a formal complaint with.